Digital experiences that get results
Innovative design methods and trusted technologies—
implemented by an expert team.
Innovative design methods and trusted technologies—
implemented by an expert team.
We work with organizations whose online channels are critical to their success.
Design, strategy, email and online advertising, and technology for one of the top museum shops.
Independent platform for collecting, synthesizing and sharing mobility initiatives to keeping the world moving during the global pandemic.
A new playbook for better outcomes for hundreds of thousands of young people facing probation.
Urbanism Next studies impacts of emerging technologies—autonomous vehicles, e-commerce and the sharing economy—on our cities.
Online IEP compliance system designed specifically to streamline the path to tracking and improving student outcomes.
MacArthur Award winning CRN has been the leading voice for affordable housing in Chicago and Illinois since 1977.
Enabling efficient exchange of experience as cities face the effects of globalization, urbanization, and climate change.
Overhauling the user experience of a vastly powerful AI engine for legal discovery.
Facilitating online collaboration among policy makers, industry leaders, and researchers on ocean and coastal acidification.
A collection of benefits and real-world case studies from companies making positive transit-based decisions.
A national state-by-state count of foster homes and families
A guide for leaders to better understand and proactively address their area's drinking water needs.
Crafting a fresh presence based on community input and real-world use cases.
Presenting new research on housing strategies and solutions in the Chicago area.
Making donation forms more persuasive based on insights from usability testing and analytics.
Policymakers and researchers can compare 40 years of county and state incarceration trends.
A showcase of ideas for revitalizing areas along the Chicago River
Analyzing every aspect of customer communications with a lens of alignment with business goals.
Connecting educators and learners to advance liberal arts education globally.
Photo: Haakon Hop
Multi-country research results, events, goals, and collaboration opportunities.
Photo: Flickr user MC4 Army
A drug-ordering design—based on extensive user research—makes the process easier and pharmacists happier.
Learning from others speeds the pace of innovation in this group of North American environmental professionals.
Partnering on concept development, design, and technology for social good.
Tracking change in the US juvenile justice system landscape with detailed analyses of each state’s policies.
Reaching consensus on communication strategies through a cooperative process. The website publishing system supports editorial review and approval.
When we launched the Incarceration Trends Project we needed a technology partner that understood the nuances of justice system data and had the tools to develop an advanced data visualization. With Webitects, we had a partner that worked tirelessly with us to develop a product that shed new light on the outsized growth of jails in every American county.
—Christian Henrichson, Research Director, Sentencing and Corrections, Vera Institute of Justice
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Working together for 2+ years
Good design is about solving problems. For many years, we have used and created innovative ways to ensure that a website, application, or process performs well for its intended purpose.
One-on-one interviews—using open-ended questions and conducted by experienced design researchers—reveal audience needs that will help separate your product or service from the pack or innovate in a new market.
Watching how people do their jobs is very revealing. For instance, gaps in call center software can be discovered by examining the sticky notes that workers attach to their cubicle walls to help them do their work. Observing can also suggest ways to improve knowledge sharing, workflow, and even marketing messaging.
It’s important that the “right hand know what the left hand is doing.” That’s why we involve “C-level” decision-makers right from the start. Ongoing communication helps create designs that support business goals and organizational culture and get buy-in from leadership.
We sit a typical audience member down in front of your website (or other product), give them a set of tasks to perform, and ask them to tell us what they’re thinking as they do the tasks. This process reveals problems with user interfaces, suggests ways to improve them, and can even glean marketing insights. It also settles arguments about what’s effective and what’s not.
These days, effective communication across multiple channels—website, search engine, targeted email, social media, and online advertising—must be creative, nuanced, and consistent. Our many years of experience in a variety of situations can help you figure this out.
Success means providing audiences with easy-to-use, intuitive experiences no matter what screen size or device they use. To ensure this, we conduct extensive testing using a wide variety of devices, screen sizes, and an extensive library of device simulators.
A card sort is an exercise conducted with small groups of typical website users in order to learn where they expect to find particular types of content. This knowledge helps us develop an intuitive information architecture and supporting design.
A smart organization creates content within a strategy that will advance its business goals. Strategies are very different for selling consumer products, sharing knowledge, or running a political campaign. We will help you create a strong content strategy and will build the supporting publishing tools.
Webitects knows how to take a client’s idea and make it even better. . . They take the time to help their clients clarify their goals. They deliver products that are beautifully designed as well as intuitive to use and maintain. Plus: they are really fun to work with!
—Mandy Burrell Booth, Former Communications Director, Metropolitan Planning Council
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Working together for 18+ years
A suite of flexible platforms underlies technology that is tailored for each project, when an off-the-shelf approach won’t do.
A secure, customizable, web application designed so networks of people who are working on similar problems can easily share their experiences, documents, ideas, and events.
Manage membership applications and directories, including automated renewals. Handle event registrations and attendee lists. Flexible table assignments with attendee input. Abstract submissions with reviews and grading. Integrated payment processing.
Interactive visualizations, including business dashboards—crafted with industry-leading frameworks—bring out the stories hidden in the data.
Audiences can be segmented by purchase amount, category, time, promotional code and type, responses to Adwords campaigns, geography, and any combination of the above. Choose a template, crop images, write copy, and send. Lists can be randomized for testing.
Staffs are very productive with our intuitive content management system. It’s extensible, flexible, and has editorial workflow with permissions.
Desktop and mobile platforms with measurable, intuitive, checkout workflows. PCI-compliant.
They methodically approach each project with enthusiasm and efficiency. Every resolution is fact based and incorporates the client’s needs, and in our case, customer buying behaviors. They are talented individuals with a firm pulse on the industry.
—Sarah Raettig, Director of Website Operations, The Art Institute of Chicago
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Working together for 15+ years
Our team of experts work closely together to get the best results possible.
Paul Baker
Founder
Billy Belchev
President
Bill Gatewood
CEO
Sandra Botello
UX Tester
Rich Roslund
Cloud Architect
Nick Rougeux
Design Director
Kobe Snyder
Senior Software Engineer
Anna-Marie Tamayo
Senior Integration Architect
Michael Tan Liao
Software Engineer
Vincent Tan Liao
Senior Developer
Working with Webitects to design our website from scratch was a valuable and fun experience. We arrived with a vision, and after careful research, helpful storyboards, and a well-planned roll-out, we watched that vision become a reality. I can’t imagine working with a better team.
—Sara Bowden, Executive Team Leader, IARPC Collaborations,
White House Office of Science and Technology Policy
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Working together for 3+ years
Ask a question or tell us about your project.